The staff were amiable and efficient during our stay.

We faced significant security issues at the hotel. My car broke down, and the guards were unhelpful in resolving the situation. After waiting for eight hours for a tow truck, our predicament was still not addressed.

The engaging animation team made our stay delightful, and Mr Borhen Yahyaoui's warm hospitality truly stood out, creating an atmosphere of welcome and relaxation.

great amenities but room access could improve

The animation team truly engaged my family, offering daily activities that we all enjoyed. The pool was a highlight with its stunning design, perfect for both relaxation and play. the attention from Mr Borhen Yahyaoui created a welcoming atmosphere that made our stay more enjoyable. The garden view was expansive and well-maintained, providing a lovely backdrop during our stay.

The experience was slightly marred by a delay in room access upon arrival.

I spent 2 nights with my family at Tui Suneo Royal Kenz, and the highlight was definitely the pool area, which had a stunning design perfect for relaxation. The exceptional service from Mr Borhen Yahyaoui made us feel truly welcomed, enhancing our overall experience. The expansive garden view from our room was another wonderful aspect that added to the charm of our stay.

No significant negatives during the stay.

The team at tui suneo royal kenz was incredibly attentive with delightful breakfast options and excellent service. the indoor pool was a great escape, and the outdoor space was beautifully maintained.

sometimes the entertainment fell short. 😅

The garden view was lovely, but security issues caused a lot of frustration.

I had a pleasant stay with helpful staff who were attentive and friendly. The dining options were diverse, and I appreciated the variety of choices available at meals. my room's condition was a bit worn, with old pillows and a mattress that needed improvement. It lacked some basic comforts, which slightly detracted from the experience.

Relaxing atmosphere with attentive staff

I recently spent a week in a Double Room Pool View, and the experience exceeded my expectations. The pool area was well-maintained and the ambiance was pleasant, making it a great place to unwind. The food at the buffet was consistently fresh and diverse, offering something for everyone, though I found the dining experience to be a bit chaotic during peak times with busy lines. While the staff were amiable and efficient, better organization could greatly enhance the dining experience.

Good location, nice indoor pool, but had to wait for room access.